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New Delhi4 minutes ago
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- Ministry of Telecom said that Fraud Management and Consumer Protection will be made a system
- Strict action will be taken against telemarketers and individuals involved in harassment of customers
The government plans to set up a nodal agency named Digital Intelligence Unit (DIU) to work with law agencies, financial institutions and telecom service providers to investigate telecom fraud cases. It aims to help combat digital fraud in India.
Electronics and Information Technology Minister Ravi Shankar Prasad chaired a high-level meeting on Monday to discuss the increasing cases of harassing messages and calls, frequent harassing SMS and fraud loans.
In addition to the Digital Intelligence Unit, the Ministry of Communications said a Specific Telecom Analytics for Fraud Management and Consumer Protection (TAFCOP) system would be created at a License Service Area (LSA) level to detect digital fraud cases in the country. . The ministry said that the system will strengthen people’s trust in the digital ecosystem and make secure and reliable financial digital transactions primarily through mobile.
Strict action should be taken against those involved in harassment of customers
Violation of rules will result in penalty on the company
In case of any violation, DND also proposed to impose financial penalty against the repeal of service rules. The ministry also planned to divert resources in case of repeated violations. The government is also planning to create a web / mobile app and SMS-based system to prevent increasing financial fraud through misuse of telecommunications resources. Individuals related to this system will be able to register their complaints.